Grandstream's GRP series of Carrier-Grade IP Phones now available in Australia from Maxo Telecommunications

Maxotel continues to innovate with their latest feature release, empowering businesses of all sizes to better connect with their existing and potential customers. The introduction of Virtual Mobile Numbers has seen rapid take-up, including the selling-out of the initial batch and overwhelmingly positive feedback from users.

VoIP Telephony has cemented its place as one of the fastest growing industries in the market. This is fueled in part by the nationwide adoption of the NBN and of course with the addition of the phasing out of traditional copper phone lines. MaxoTel's channel partner program offers channel partners the ability to leverage existing relationships and earn a commission by servicing their existing customer base by providing quality new services like VoIP and Hosted PBX.

Maxotel is excited to announce the launch of their New Feature Forum, a new way for their customers and partners to submit requests for new features of the already industry leading MaxoTel Hosted PBX product. MaxoTel gets feature requests every day, and making sure we're providing the products that our customers want is a key focus for us, As a result, we have launched our new Feature Forum to help capture these requests and enable customers to share their ideas with us, as well as the extended MaxoTel community. As our roadmap progresses, we'll be integrating requests from the feature forum on a regular basis.

Everywhere you go.... Including right here!

MaxoTel is offering relief options for businesses and consumers that are suffering financial hardship, and businesses that are part of the Government-forced shutdown. If you are affected by these, please send a ticket to us to discuss suspending or partially suspending your account.

Telstra has resumed CAT-C Porting

Lately, we've seen a rise in questions from customers asking how they use their MaxoTel Hosted Phone System at home. The answer: Just take it home!

Traditional business phone and voicemail systems do not scale up very well. As companies grow and add new employees, they become prohibitively expensive and create unnecessary complications. Industry leaders are turning in increasing numbers to a more practical and affordable solution: Hosted PBX.

Most businesses have already done their research and realised that moving to a Hosted PBX with VoIP makes sense form a business point of view. The concern for many, though is that changing your phone provider is not always a simple process, and it is often seen to be easier to remain with the status quo. How much is your business overspending though, by not making the switch to a Hosted PBX with VoIP?

The introduction of business VoIP many years ago, brought with it the common misconception that it was a low-cost alternative to traditional phone services. The unfortunate truth was that the Australian data network was not capable at the time of handling the transmission of VoIP calls, this was typically overlooked during the provisioning process and therefore led to disappointed customers with poor quality VoIP phone system installations.

For many businesses change is generally greeted with careful consideration, as it means staff training and process adjustments, both of which are not always an easy task for a business. The ability for businesses to stay up to date and utilise the benefits that often come hand in hand with the migration to new technology generally brings with it many rewards. The trouble for businesses though is being able to decipher the facts from the fiction around the new technologies. One of the most impactful technology products that many businesses are migrating to currently are VoIP Telephony and Hosted PBX (cloud phone system) services, these service types have their fair share of misconceptions around usage and simplicity of configuration for business usage.

If you are like many other customers across Australia that have telco services for your business, you may be feeling that your current Telco Provider does not care as much as they did when you signed up with them. This is unfortunately all too common within the telco industry, customers try to do the research and sign up with a provider that seems to care and are there to help with the initial configuration of your new Hosted PBX and VoIP services, but then it all changes.

Surprisingly, one of the most significant reasons that businesses are considering the shift to a Hosted PBX is for the lower operational costs and reduced management overheads. Business owners are seeing the value in a hosted or cloud-based PBX solution as a way to provide increased flexibility and overall cost savings. These cost savings are primarily due to the overall upfront costs, this is made possible by reducing the on-premise hardware and removing the need for the technical costs typically associated with many legacy PBX systems.

Businesses are making the migration to Hosted PBX according to Gartner, in fact more than $1 trillion in IT budgets will be allocated to shifting to the cloud by 2020. Based on that, it would also appear that a significant number of companies have already migrated their communications services to the cloud, or are planning to do so in the near future, but that may not be the case.

One of the most common decisions that business owners have to make when they are starting off or improving their company is what products and services to implement and whether or not they will remain suitable as the business grows. Communications is one of these considerations that is often overlooked and instead most times a solution that will serve for the time being ends up being implemented, not giving much thought to the future business needs. This is typically due to the business being on a budget, a lack of understanding of what is available or not taking into consideration how the business will grow and develop over time.

As Australian businesses continue to have greater bandwidths available from new internet technologies across the country, an increased number of businesses are looking to the future with a cloud phone system (also known as a Hosted PBX, Virtual PBX or Cloud PBX) in place of the traditional landlines options with an onsite PABX. Internet services like high speed NBN, EoC, EFM and Fibre internet are becoming more accessible for many businesses and making the option for migrating to cloud based phone systems to take advantage of the increased reliability and cost savings, a more effective solution for business communications.

It is best to consider what features are important to you now in your business regarding your telephony and then to list off some additional features that would be of benefit in the future when you start planning for a Hosted PBX.

Were you aware that Telstra plans to begin shutting down the ISDN network (Integrated Services Digital Network) in June this year? This means that if you are one of the subscribers still using traditional phone lines, you need to be preparing for a change now or run the risk of having your calls and phone lines cut off in the very near future.

Business telephony and our methods of communication have seen noticeable changes in recent times, with many businesses adopting instant messaging platforms and hosted phone systems as tools within organisations in an effort to improve both internal and external communications. The biggest hurdles that many businesses are facing today is the ability to communicate quickly, effectively and from where ever their staff may be based at any particular time. This stems from businesses having remote staff, multiple offices and in some cases even staff located in different locations throughout the world, this has created the need for more flexible communication tools.

For you to really appreciate the advantages of a hosted phone system, you first need to understand a few things about "the cloud". The cloud seems to be treated as some mysterious place where data is sent to be stored and apps operate from, but in fact it is pretty easy to explain.

As more and more Australian businesses are either moving voluntarily or in many cases moving due to the forced change of infrastructure to the NBN, there are many questions that are left for businesses as to how to handle phone systems. Most traditional PABX or phone systems are being left unusable and redundant for businesses that have moved to a NBN service. Leaving many businesses to ask the question of what are the options for a business phone system once they have moved to an NBN service.

Virtual phone systems allow small businesses to enjoy the same benefits and functionality that many large corporates use with a traditional phone system. Allowing for every user to have a handset, softphone or smartphone App to connect to the Hosted PBX or Virtual Phone System, making it a very versatile solution for small businesses.

There is a revolution that small-sized business are experiencing in their offices. For instance, if you are searching for office space in Brisbane or Perth, you should be ready to cough out a tremendous amount of money. While, the price of office space in Manhattan, Sydney or Hong Kong is far greater again. This situation makes it hard for small-scale enterprises to compete with bigger competitors that have already established offices in these prestigious locations.

Additional Features

Majority of the organisations are currently moving over to Hosted Voice-Over-IP as the communication instrument for their business transactions. You may wonder why such a thing is happening. Well, it is as a result of so many benefits which they will be enjoying. Such benefits like; flexibility, reliability, cost, convenience, and so many other benefits.

A Hosted PBX, also known as a virtual PBX, is a telephone system that is hosted by the telecommunications provider. One of the advantages is that the telecommunications service provider maintains the system and manages the infrastructure. This simply means that businesses considering using a Hosted PBX do not need to be worried about costs for maintenance, operation, or configuration of a VolP enabled Hosted PBX because the supplier typically handles that component.

The common answer to this question is yes, a Hosted PBX typically will have more features and have significant cost savings too. Since the advent of IP voice, traditional phone systems have become outdated. You can now scale through licensing in both On-Premise and Hosted PBX's. However, some manufacturers offer software subscription for On-Premise solutions now too. This allows the phone system to have the latest software release upgrades and remain up to date and secure.

This type of question usually goes around in the industry although technology purists may answer you yes! And provide you with reasons why it works. The answer is more complex to be treated in this discussion. In short, the virtual or hosted phone system idea is not a new thing. Initially, when you started on your corporate journey, your phone system may have been the old style models that used landlines.

One question you will hear people ask every day in this industry is "which phone system should I use? Should I make use of the On-Premise Phone or the Hosted Phone Systems?" Well, the answer to this question is all about partnership and company culture. This article is a 2 part that we hope will help to ensure your understanding of these solutions minus the technicalities involved.

You can say that cloud phone systems means VoIP {Voice Over IP}. It is a business platform that bases on telephone hosted by third-party providers like Maxotel. A cloud phone system generally provides telephony and advanced security features. Such features like; conference bridges, extension dialling, and auto attendants.

We hear people talk about "the cloud" every day as though it's some distant paradise, where few people can go but everyone wants to be. It's not! When something is in the cloud, it just means it's stored or hosted on a 3rd party computer (or network of computers, often for redundancy). As we continue to move much of our data to the cloud, we encourage you to ask this very important question: Why not your phone system? Moving from a traditional, hardwired phone system (PBX) to a Hosted PBX (Voice over IP system that is hosted by a 3rd party), can be transformational for your business.

Today's business environment moves fast. When your competitors make moves or your business environment changes, you need to be able to adapt and respond as quickly as possible. If you're wrapped up in bureaucratic red tape, or have your capital tied up in unneeded overhead, you're going to be at a disadvantage.

Hosted PBX services have changed the face of communication in the business world; it has successfully helped small and medium-sized firms bridge the gap which existed between them and their larger counterparts regarding communication solutions. Today, with the aid of a Hosted PBX (also known as a business phone system), small to medium businesses can have a fully equipped phone system similar to that of the large corporations with expensive onsite PABX Phone Systems, but with even more redundancy.

For a business to successfully carry out its operations, there must be an effective communication process between all the departments in the organisation. Communication is the soul of a business, and when the communication channel in a business works perfectly, there is bound to be an increase in productivity as well as an overall success for the business.

On-site PBX phone systems are becoming a thing of the past. A hosted PBX allows your company's phone system to be hosted offsite, generally in a data centre. A hosted PBX service is unapologetically superior to its predecessor; the on-site business telephone system. With a hosted PBX, telephone lines are replaced with SIP trunks, and traditional handsets are superseded by state of the art VOIP enabled phones.

A growing business needs a quality business telephone system to meet its requirements. A Virtual PBX allows you to manage several incoming phone lines and determine how they route to the many different departments and staff extensions, and is scalable to almost any number of lines that are needed, eliminating the need for fixed phone lines. With a Hosted PBX there is no need to have an on staff IT department either, as most Hosted PBX's are managed, like the one that MaxoTel offer.

End of Life for ISDN

Handling a business is a pretty tough job but have you ever thought of finding an easier way? This article will provide you with all the information you need for improving your business communications.

A Virtual PBX or otherwise referred to as a Hosted PBX is a phone system that is generally housed in a Data Centre and is accessed by businesses via an internet link or private tail. It allows for an unlimited number of extensions to be registered to the business phone system from multiple sites from anywhere in the world. Making it one of the most versatile business communication tools that a company can invest in.