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Our call centre is dealing with a lot of inquiries about working from home. Please read this article all the way through, and consider emailing our support team instead.
Lately, we've seen a rise in questions from customers asking how they use their MaxoTel Hosted Phone System at home. The answer: Just take it home!
This is the recommended solution because it requires no changes to your phone system. MaxoTel Hosted PBX has work-from-home built in!
Place any extension anywhere. Home, work, the moon - it doesn't matter (as long as you have reliable internet).
Follow these steps to work from home:
Unplug the VoIP handset from Power, and Network. If it has two network cables, you will only need to take one of them (from the phone to the wall or router). If your phone does not have a power cable, you may need to order one from our Online Shop.
Plug your handset into the Modem/Router (or between your computer and the Router)
If you don't have a router or network switch at home, you may be able to connect your phone to your WIFI Network with the Yealink WF40 adapter. If your phone model is T52W, T54W, T57W, T56 or T58 then it already has Wifi support built in.
If you don't have fixed broadband and your phone doesn't have inbuilt wifi or the the WF40 adapter is not available to you, then you may need to consider using a softphone (application) on your iPhone or Android device. We recommend Cloud Softphone, but switching between your desk phone and Cloud Softphone requires the desk phone to be unplugged and switched off while the softphone is configured, otherwise incoming calls to your extension will not ring.
If you wish to use your existing extension number at home:
If you wish to create a new extension number for your Cloud Softphone app, then you only need to follow two simple steps:
If you have an additional Yealink phone, you can move your extension between handsets using Hot Desking. You can also use Hot Desking to log your existing Yealink phone out of your extension, to allow it to be used with Cloud Softphone instead.
Hot Desking is enabled by default. You can log out of your phone by dialling *56, and you can log back in by pressing the login button. See here for more information on Hot Desking.