Maxotel

Key Features for Telehealth

Work from home enabled

Have team members work from home. Your admin staff, or doctors taking telehealth calls can work remotely from the practice.

Powerful Call Management

Manage high volumes of calls using powerful call management features. Call queueing, auto-attendant, overflows and more will make manging influxes of calls easy.

Phone support in 12 seconds2

Speak to our Australian support team when you need them, with an average answer time of 12 seconds. They help you with any questions you may have, as well as make any configuration changes you need on-the-spot.

Built-in SMS functionality

Send appointment reminders and announcements to your patients via SMS. You can send one-to-one messages, or broadcast to a list of numbers. Optionally receive SMS as well using a virtual mobile number.

Hosted PBX for Telehealth

Find a suitable plan

Rent Phones
I want to rent phones
Buy Phones
I want to own phones outright
BYO Phones
I want to bring my own phones
Select phones to RENT
Each phone added includes a Telehealth plan with INCLUDED calls to AU landlines and mobiles*
ADD RENTAL
 I want to bring my own phones or devices
BYO Desk/Cordless Phone
OUTRIGHT: $0.00
-
+
BYO Mobile Softphone
OUTRIGHT: $0.00
-
+
BYO Desktop Softphone
OUTRIGHT: $0.00
-
+
 Add-On Extras
These numbers can be added via the My Account portal after your account has been activated:
Local AU Numbers
$2.00/month
Local NZ Numbers
$2.00/month
100 Sequential Number Range
$66.00/month
1300 Numbers
$15.00/month
1800 Numbers
$25.00/month
Virtual Mobile Numbers
$14.95/month

* Fair use policy applies

Your Plan
Plan Inclusions
Telehealth PBX-02
No Lock In Contract
INCLUDED calls to Local/STD
INCLUDED calls to AU mobiles
INCLUDED calls to 13/1300 Numbers
INCLUDED 2 AU numbers
Connect 2 phones
Up to 2 concurrent calls
Price Per Extension: $49.95
Plan Fee: $99.90
Summary
Plan & Product Charges
Telehealth PBX-02 Plan Fee $99.90
Monthly Total $99.90

Complete Self-Service Portal

While our support team is here to help you make any changes you need over the phone, we also provide a comprehensive self-service online portal. The portal allows you to change any aspect of your Phone System online and instantly. Weather you want to set up a diversion, change the hours on your timeswitch, or just about anything else - the portal has you covered.
Phone System

Number Routing

Route your numbers to any destination

MaxoTel

Extensions

Associate an extension number to your phones

MaxoTel

Ring groups

Allow multiple phones to ring at the same time

MaxoTel

Queues

Answer calls in the order they came in

MaxoTel

Interactive Voice Response

Callers enter queues by following voice prompts

MaxoTel

Time Switches

Set business and after-hours call routes

MaxoTel

Call recording

Record your calls and play them back

And many more features...
Phone System

Hosted PBX for Telehealth Plans

Telehealth Plans
Telehealth PBX-02
$99.90/month
for 2 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-03
$149.85/month
for 3 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-04
$199.80/month
for 4 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-05
$249.75/month
for 5 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-06
$299.70/month
for 6 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-07
$349.65/month
for 7 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-08
$399.60/month
for 8 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-09
$449.55/month
for 9 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-10
$499.50/month
for 10 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-11
$549.45/month
for 11 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-12
$599.40/month
for 12 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-13
$649.35/month
for 13 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-14
$699.30/month
for 14 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-15
$749.25/month
for 15 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-16
$799.20/month
for 16 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-17
$849.15/month
for 17 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-18
$899.10/month
for 18 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-19
$949.05/month
for 19 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-20
$999.00/month
for 20 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-21
$1,048.95/month
for 21 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-22
$1,098.90/month
for 22 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-23
$1,148.85/month
for 23 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-24
$1,198.80/month
for 24 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-25
$1,248.75/month
for 25 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-26
$1,298.70/month
for 26 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-27
$1,348.65/month
for 27 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-28
$1,398.60/month
for 28 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-29
$1,448.55/month
for 29 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-30
$1,498.50/month
for 30 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-40
$1,998.00/month
for 40 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-50
$2,497.50/month
for 50 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-60
$2,997.00/month
for 60 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-70
$3,496.50/month
for 70 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-80
$3,996.00/month
for 80 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-90
$4,495.50/month
for 90 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300
Telehealth PBX-100
$4,995.00/month
for 100 connected phones
  • Purchase or BYO phones
  • INCLUDED calls to Local/STD
  • INCLUDED calls to AU mobiles
  • INCLUDED calls to 1300

1. In most cases, we can set your service up same-day using call diversions and mobile apps. Some parts of the setup will take longer, such as shipping phones, and porting phone numbers. Please see our Support Centre for more information on lead times.

2. Our average answer time on our support line is just 12 seconds. This is an average, and may be higher during peak periods. Answer time data sampled across January to March 2020.

Unsure which plan is right for your business?

Our friendly team is here to help recommend the best plan for your business

We have been using Maxotel for our communications since June 2020 and have been very happy with their service. I...

Shontelle Gregory-Hunt 5 months ago

Have used their services for years, support are incredibly well trained, online portal is very easy to use.

Beau Gaudron 5 months ago

We use MaxoTel for many of our small to medium business clients and couldn't be happier. Their product, support &...

Shannon Crocker 6 months ago

Highly recommended, fully featured hosted PBX and IP telephony service with support to back it up.

Wayne Herring 6 months ago

Outstanding team of people to work with, always know how to fix and issue and are always helpful. Would recommend...

Mr Dylmax (G883) 6 months ago

Great Team, Great Service. Always willing to go the extra mile to help out Thanks so much Alex and all...

Allan 6 months ago

Great support and an excellent product. I both use and resell MaxoTel and recommend it to all of my customers.!

Glenn Latter 6 months ago

Have used Maxo's VoIP service for years and they have always been able to provide great quality and service.

Dylan H 6 months ago

great customer service, the team is so helpful and special shout out to Gean Simmons. The system is so user...

Sarah Stevenson 7 months ago

MAXOTEL are a fantastic Cloud hosted PBX provider. Im an I.T consultant: I evaluated many other local companies before committing...

Uriel Brown 10 months ago

These guys are personable, friendly and fun a fantastic platform, always recommending them To my friends. Keep up the good...

K Atkins 9 May, 2021

Best telco, always quick with their responses and very friendly staff

Kellan Church 25 Apr, 2021

Great service, great deals, great product. Highly recommend for businesses large and small!

Keziah Jarrett 2 Feb, 2021

Maxo team has been excellent. It can be quite daunting finding your way in a new (phone) area. Their quick...

Maria 24 Dec, 2020

Fast Response! Top notch australian support team and easy setup online.

Jared D 21 Dec, 2020

Just signed up because of the amazing customer service I received before I'd even joined. They answered the phone in...

Sarah Kuhne 16 Nov, 2020

After sharing office space with another company who had their own PBX (physical) I was in need for a hosted...

David S 1 Nov, 2020

As a small business owner myself I am not a fan of Google reviews as they can give a platform...

Nick Taylor 18 Aug, 2020

I've been with Maxotel for 5 years and they've always been wonderful to deal with and use, the best VoIP...

Martin Kingsley 3 Jun, 2020

I've been with Maxotel for 5 years and they've always been wonderful to deal with and use, the best VoIP...

Martin Kingsley 3 Jun, 2020

We are raving fans of this company. Maxotell Actually care about our business! We have worked with several VOIP and...

Krishna Pryor 27 Mar, 2020

very friendly and easy to deal with, after sales support is A+

grimace 3 Mar, 2020

These guys have been wonderful. Their tech support team are instantly available, and being Australian, on my own time zone...

Paula G 21 Feb, 2020

Super easy to use and very capable company. Provides great support and equipment for VOIP phone lines! Highly recommended! A+

Will 18 3 Jul, 2019

Just cut over to these guys and so far they have been fantastic to work with, support has been super...

Mick Wheatley 4 Jan, 2019