Number Porting FAQ - Verification Options
When submitting a number port through the My Account Portal, you will be asked to verify the ownership of the phone number. |
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Convert Sound Files for PBX
When uploading sounds to MaxoTel PBX, with the exception of hold music, the recommended format is a 16bit, 8khz wave file. This guide will step you through converting your existi... |
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Portal Guide - Sounds and Sound Events
Sounds are used in many places across a PBX, from greetings to general announcements. Sound events allow routing to an announcement as part of the PBX call flow, before sending t... |
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Portal Guide - Number Porting
My Porting Applications |
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Medical Practice PBX Setup Example
This example details one of the most common setups for medical clinics. It takes inbound calls to a main number, checks if the medical centre is open and, if so, plays a greeting... |
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Setting up Voicemail
Set up a Voicemail Box in order to receive messages from your callers when you're unavailable. Message notifications can be sent via SMS, Email, and to your VoIP handset. |
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Virtual Assistant PBX Setup Example
This article outlines a call flow setup example, commonly used by virtual assistants in service of their clients. |
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Portal Guide - Hold Music
Music on hold is a collection of MP3 files, containing music or advertising, played to callers on hold or in call queues. |
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Bandwidth Requirements
For each concurrent call, you will need 90Kbps of both upload and download bandwidth capacity. |
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Using a 4G wireless connection for redundancy
MaxoTel recommends always having a redundant internet connection wherever you are using VoIP services. |