MaxoTel Hosted PBX provides an ideal solution for in-room calling, with features such as calling restrictions, and per-extension itemised call history for billing making it easy to provide phone services to your guests.
Our purpose-built guest room phones provide flexibly options such as reception and concierge keys, as well as tailored venue branding.
We provide a broad range of calling options such as between-room dialling (using room numbers), options for direct room phone numbers, as well as caller ID tagging with room names, floor numbers and other useful information.
Enable your reception team to manage calls more efficiently, with features like auto-attendant, automatic call queueing, call overflows, voicemail-to-email with transcription and more.
If the team are all on calls, the PBX will answer with a recorded message, and place callers on hold until someone is available automatically. Guest services teams can make use of these features too, with separate queues and call distribution rules to suit.
In front of house you can use any of our standard phone options on the same system as guest phones, making it easy to manage calls between rooms, reception and various other departments around the venue.
We understand the need for accommodation providers to stay connected and in touch and Australia's top Hosted PBX provider is here to help.
Whether it is setting up or trouble shooting, our support staff are here to help you provide the best hospitality for your residents.
Out lightning fast support team is happy to assist all over Australia during business hours. Don't hesitate to give us a call!
1. In most cases, we can set your service up same-day using call diversions and mobile apps. Some parts of the setup will take longer, such as shipping phones, and porting phone numbers. Please see our Support Centre for more information on lead times.
2. Our average answer time on our support line is just 12 seconds. This is an average, and may be higher during peak periods. Answer time data sampled across January to March 2020.