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Experience the magic of Australia's best business phone system

The Cloud Business Phone System
you can count on.

Support

Australian Support

12

Second Wait Time

On average, over the last 12 months

Users

Nationwide

50000+

Active Users

On the MaxoTel platform

Apps

Flexible

10+

Integrations

With the apps you love!

Switch to MaxoTel today

Yealink phone
Customers
Mobile

Experience the future of Cloud Hosted Business phone systems

Industry solutions for every team

Our plans are designed for every industry and business size

Education & Schools

Education & Schools

Manage school calls effectively. Our business phone system provides PA/paging, classroom handsets, and seamless call transfers.
  • FREE Grandstream phones for your school!*
  • Make announcements across the campus using the speakerphones built into the handsets
  • Manage the configuration of handsets from our online portal. Our drag-and-drop interface makes it easy to assign function keys for features such as BLF, speed dial, intercom, PA announcements and more.

Insurance

Brokerage & Insurance

Our consultancy plans allow those in the brokerage industries (mortgage, insurance, etc) to speak to their clients and avoid large telephone bills with our cost-effective plans.
  • Direct clients to the right department and efficiently take care of their needs.
  • Brokers and agents can work from anywhere with seamless access to calls & SMS messages, enabling more effective remote work.
  • Customisable greetings, on-hold music, and IVR menus help create a professional image that builds trust with clients from the first interaction.

Legal

Legal

Call history of at least 7 years with call recording ability. Setup conferences with clients and staff as well as scheduling of opening hours.
  • Automated call recording for case management, ensuring accuracy in client communication and legal proceedings.
  • Advanced call routing can direct urgent client calls to available attorneys, even outside regular hours, ensuring critical matters are always addressed promptly.
  • Customisable caller ID, voicemail transcriptions, and professional call greetings enhance client interactions, maintaining a polished and professional image.

Hotels

Hotels

A flexible phone system with the ability to confirm bookings with customers via our SMS platform. Speak directly with customers with the ability to run the phone system 24/7 with custom configuration depending on the time of day.
  • Seamlessly manage communications across multiple hotel locations from a single platform, making it easy to coordinate and provide consistent service.
  • Advanced call routing directs reservation inquiries and guest requests to the right department, reducing wait times and improving service efficiency.
  • Eliminate the need for costly on-premises PBX systems and reduce maintenance expenses with a cloud-based solution, freeing up budget for other operational needs.

Medical & Healthcare

Medical & Healthcare

Add reception phones to your medical centre with the ability to transfer calls or speak with the doctors directly. Telehealth plans which allow the doctors to speak to their patients via a telephone call.
  • Easily add or adjust phone lines and features as your practice grows or as you add new specialties, ensuring your communication system scales with your operations.
  • Automatically record calls for accurate documentation and compliance, reducing errors and enhancing the quality of patient care.
  • Monitor call volumes & response times to optimise staffing, improve patient communication, and enhance overall practice efficiency.

Call Centre

Call Centre

Our consultancy and call centre plans allow your inbound and outbound call centres to speak with clients on a stable and reliable business phone system platform.
  • Intelligent call routing and customisable Interactive Voice Response (IVR) ensure that customers are connected to the most appropriate agents, improving first-call resolution rates.
  • Automated call recording with easy access for quality monitoring and training purposes helps ensure high standards of service and regulatory compliance.
  • Enable agents to work from anywhere with secure access to the phone system and customer data, supporting remote and hybrid workforce models.

Plans that suit teams of all shapes and sizes.

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

A respected and reliable platform. Loved by customers.

Based on hundreds of 5 star customer reviews.

Skyler Boyd

Skyler Boyd

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Helpful service team - would highly recommend

David Donohue

David Donohue

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Great service, really good products, have been with them for years! Would recommend.

Steve Middleton

Steve Middleton

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

The support guys are always great when giving advice and really know what they are talking about.

Gary Finlay

Gary Finlay

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Phone system died due to flooding in my shop but Belinda at MaxoTel went above and beyond to help us get back up and running. Prior to Maxo, we were with Telstra business and the difference between the services is immense. Maxo has short wait times for service, more lines available for multiple calls, easy navigation to change how calls are routed and is very inexpensive compared to Telstra. I cannot recommend these guys enough, top work all round and absolutely zero reason to look anywhere near else. Truly five stars

Freya Ryan

Freya Ryan

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Alek from Maxo was an absolute legend when my work was having issues with their phones. Explained everything to be in a way I could understand, answered all my questions and was very patient. He helped calm us all down in a very stressful situation. Maxo are lucky to have such a great employee!

Sam Hammond

Sam Hammond

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Love working with these guys :)

Bryn Trethewey

Bryn Trethewey

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

As an IT provider for numerous small businesses, I've found Maxo to be an amazing communications company with reliable systems and outstanding support. They actually listen regarding new features and are constantly working on making their platform even better. Maxo have seriously made my life and that of my clients so much easier!

Ralf Alpert

Ralf Alpert

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

We have used Maxo since 2018. Starting with 4 increasing to 12 over the years. Love the simplicity and user interface of their system, the reliability an second to none support.

Shannon Crocker

Shannon Crocker

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Absolutely can recommend MaxoTel for phone services, their product, support & service are all excellent.

Christopher Bugeja

Christopher Bugeja

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

MaxoTel are an outstanding telco provider. Sure, they are not a big Tier 1 provider but they provide good service and a wonderful platform that is leading in its class. It makes managing client telco needs super easy and when its not your core business and you dont want to spend all day saving $5, the Maxo solution for whitelabelling is outstanding for IT providers that are interested in providing telco services for their IT clients.

S P

S P

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Been using them for almost a year, excellent service and support, second to none, you call them, they answer and solve your problem, highly recommended.

Andrew Cullen

Andrew Cullen

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

MaxoTel in my professional opinion are the best cloud phone system out there. We have used internally for years and recommend them to all our clients with no hesitation. Best product, best service, great price, excellent features constantly being added - i'm yet to find a downside!

Curtis Greening

Curtis Greening

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Have been with MaxoTel for many years and am very happy with the service. Our business is very dependent on the phone system and being able to reliably handle multiple concurrent incoming and outgoing calls over our NBN connection, so rely on Maxo for this. I'd recommend MaxoTel to anyone looking at their ip phone setup that's looking for a reliable and good value hardware and phone service. An easy 5 stars.

Daniel Rombouts

Daniel Rombouts

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Used Maxo for years - very responsive and helpful. Good Service!

Ray Jewell

Ray Jewell

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Overall, I have been very happy with MaxoTel. The features of the online PABX are really comprehensive and easy to use. Phone routing, deskphone management, IVR and time switching are all really great features. I run a phone system with 70 extensions and a hundred or so phone numbers and there is rarely something that I cannot achieve with Maxo. Their support services are excellent. I've never had to wait more than a few seconds to get to an Australian human. They are super helpful and friendly and they all know what they're doing. Given a choice, I'd choose them again.

Wayne Herring

Wayne Herring

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Have used many phone service providers over the years, none match MaxoTel for great customer service and top notch services. Been with them for 5 years now and the services continue to evolve and improve. Highly recommended.

Nigel Hall

Nigel Hall

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

We have been using MaxoTel for 5 years and have been impressed by the flexibility of teh system, the call quality and the great support. I cant recommend MaxoTel enough! Great job guys!

Jared Draper

Jared Draper

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Hosted PBX is great for self management and support is excellent & Australian based. Excellent Australian Based VoIP provider.

Phillip Matthew

Phillip Matthew

5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5 5 Out of 5

Maxo has been outstanding for our business. The simplicity of their Phone portal makes it easy for anyone to use and provision new phones. There is also a suite of features to host even the most complex of phone system setups. The support is outstanding and it is great to know you are dealing with a local business. Well done Maxo on your outstanding service and product. I would highly recommend them to anyone.

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