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What is Hosted PBX?

A "Hosted PBX" is a business-grade phone system that is hosted in the Cloud and uses your internet connection (NBN, Fibre, 4G, 5G, etc.) to allow you to make and receive phone calls with flexible call routing options (Queues, Ring Groups, Voicemail, Public Holidays, Time Switches and more!).

MaxoTel Hosted PBX is the complete business phone system package for your all your businesses needs as it is packed full of all the features required to streamline your phone system and it's extremely easy to use.

Easy to use interface

Seamlessly take control with our simple yet highly versatile and powerful Hosted PBX platform. Our drag and drop auto provisioning platform allows you to setup your keys quickly and easily though the account portal.

Flexible call flows

With MaxoTel Hosted PBX you have complete control over your call flow like never before. Easily create your call flow in a quick and efficient way ensuring your customers reach the right person or department as fast as possible.

Microsoft Teams integration

With the MaxoTel & Microsoft Teams Hybrid PBX platform, Teams extensions can call regular MaxoTel (non-Teams) extensions and keep everyone connected. Connect within minutes with our one-click integration with no infrastructure or technical skills required.

Call analytics & reporting

Our in-depth call analytics and reporting platform allows you to better understand your call volume patterns, including customer average wait times, total wait times, agent distribution and more.

Work from anywhere

All MaxoTel Hosted PBX systems are work-from-home capable, right out of the box. Take your phone home, or use Hot Desking to take your phone profile with you to any phone in your organisation. Alternatively use a softphone on your mobile phone or PC anywhere!

Thousands of fast growing companies switch to MaxoTel every year...

Calculate your team


Low Volume

1-2 Users
From $24.95/ month

Pay as you go

  • 10c Local/STD, 14c/min AU mobile
  • Connect 2 phones
  • 2 concurrent calls
  • Includes 2 AU numbers
  • No Lock In Contract
  • 30 day free trial
Customise plan


1 User
From $29.95/ month

Included calls

  • Included calls to AU destinations
  • Connect 1 phone
  • 1 concurrent call
  • Includes 1 AU number
  • No Lock In Contract
  • Add a rental phone from $3/month
Customise plan
* Subject to fair use


1-2 Users
From $99.90/ month

Phone Based Consultancy/Telehealth

  • Included calls to AU destinations
  • Connect 2 phones
  • 2 concurrent calls
  • Includes 2 AU numbers
  • No Lock In Contract
  • Add a rental phone from $3/month
Customise plan
* Subject to fair use

Calculate your team


Detailed plan comparison for 1 phone connected

Price includes GST.
(No surcharge for Visa, Mastercard or AMEX)

Low Volume
$24.95 / month Customise Plan
$29.95 / month Customise Plan
Telehealth PBX-02
$99.90 / month Customise Plan
Plan Inclusions
Included Australian Phone Numbers
In any of our available phone number locations
2 1 2
Included Extensions
An extension allows you to connect a phone to your Hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions.
2 1 2
Included Lines
The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls
2 1 2
Local/National Call Rate
Australian Mobile Rate
1300 Outbound Rate
Free 30 day trial
Have your first monthly plan fee waived
Setup Fees
Hosted PBX Setup
Free Free Free
New Standard Phone Number Setup
New standard phone numbers in our available number locations.
Free Free Free
Standard Number Porting
Bring your existing numbers to MaxoTel
First Standard Port Free
See terms and conditions
First Standard Port Free
See terms and conditions
First Standard Port Free
See terms and conditions
Special Number Porting or Setup
New or ported 1300, 1800, or international numbers
See Option Pricing See Option Pricing See Option Pricing
Configuration & Professional Services
Unlimited* Configuration Support
Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. On the spot, while you're on the phone to us
Online Portal Training
Our team will teach you how to use the online portal, guiding you through the configuration process
Full Self-Service Online Portal
Complete control over your Hosted PBX from our online portal
MaxoTel Enhanced Features
Superior Voicemail
Voicemail to E-mail, and Voicemail to SMS. Includes free voice to text transcription
Main-number Callback
Connect return callers to the person they spoke to last automatically
Smart Call Confirm
Manage calls diverted to your mobile with ease and flexibility
Supported Devices
Desk Phones
Choose from any of the handsets in our Online Shop.
Cordless Phones
Choose from any of the cordless handsets in our Online Shop.
Smart Phones & Tablet Apps
Connect from your iPhone or Android device.
See Supported Apps
Softphones (PC & Mac)
Connect using your PC or Mac, using a headset.
See Supported Apps
Standard PBX Features
Call Transfer
Transfer calls between extensions, to a call queue or even an external mobile number
Call Hold
Place callers on hold at the touch of a button.
Ring Groups
Have multiple extensions ring at once
Follow me
Incoming calls can forward to multiple destinations sequentially or simultaneously
Call Queues
Callers can wait on hold listening to music or promotional messages until they are answered
Call Waiting
Get notified if you have another incoming call waiting
Time Switches
Automatically switches incoming calls to voicemail or diverts them outside of normal hours
Auto Attendant (also known as Interactive Voice Response Menus)
A push-button voice menu, i.e Press 1 for sales, or 2 for support
Call Conferencing
Host conference calls with callers both on your PBX and externally. Optionally works with our Conference Phones
Call Parking
Park calls and pick them up from another extension.
Call Pickup (*98)
Pick up someone else's ringing extension.
Busy Light Function (BLF)
See who's on a call at a glance
Do Not Disturb
Take a break from calls by hitting the "DND" button
Unified Communications
Fax to E-mail
Replace your existing fax machine with our fax to e-mail service.
Add-on Add-on Add-on
SMS Messaging
Send SMS Messages from our portal.
Add-on Add-on Add-on
Address Books / Directory
Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts
Supported on Yealink and Cloud Softphone Supported on Yealink and Cloud Softphone Supported on Yealink and Cloud Softphone
Premium PBX Features
Hot Desking (also known as Agent Logins)
Take your extension with you as you move around the office (or different sites)
Centralised Handset Configuration Management
Manage the configuration, BLF and speed dial keys on your handsets from our online portal (only available for handsets rented or purchased from MaxoTel)
Customisable hold music
Upload Mp3 hold music or promotional messages
ACD Queue Stats
Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more
Support Features
One minute support call promise
On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself!
Over-the-phone Setup
Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. We do it on-the-spot, while you're on the phone to us.
Priority Support
Priority support for Enterprise customers
99.99% Uptime SLA
Service Level Agreement
Account Manager
An account manager who knows your Hosted PBX configuration inside out
Optional Add-on Features
Additional Australian Phone Numbers
For phone numbers added after all inclusions have been used
$2/mo per number $2/mo per number $2/mo per number
Call Recording
Record all inbound and outbound calls made on your PBX
Includes 1GB recording storage - Additional storage $1/GB/mo
$10/mo $10/mo $10/mo
1300 and 1800 Numbers
Allow your customers to call you for free, or at the cost of a local call from anywhere in the country
See Pricing See Pricing See Pricing
Virtual Mobile Numbers
Make and receive calls & SMS messages from a mobile number attached to your hosted PBX.
See Pricing See Pricing See Pricing
International Phone Numbers
Be reachable internationally with an overseas phone number
See Pricing See Pricing See Pricing
Expand comparison

Why should your business get a hosted PBX phone system?

  • A cost-effective solution that doesn't compromise on quality

    From one user to one thousand, take advantage of all our leading Hosted PBX features included at no extra cost. Streamline your communication while keeping your costs in check.
  • Cloud-based and always available.

    Access and control your phone system 24 hours a day, 7 days a week. Use any device, anywhere to change any option, such as call diversions, instantly! You can upgrade, downgrade, change plans, or cancel anytime!
  • A flexible hosted phone system that doesn't weigh you down.

    Don't be constrained by your phone system, easily scale up or down as your needs change. Your Hosted PBX isn't tied to a physical location, easily connect anywhere!

Change to a more intelligent hosted phone system designed for business continuity both inside and outside of the office.

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