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Hosted PBX Setup
Maxo Telecommunications Hosted PBX can ring multiple extensions simultaneously with a single call, enabling anyone in the specified group to answer the call.
Online Portal Training
Maxo Telecommunications Hosted PBX takes the stress out of business telephony with highly-available staff who can help with any part of the powerful self-service online portal.
Full Self-Service Online Portal
Maxo Telecommunications Hosted PBX enables businesses to set up or change any aspect of their own PBX environment with a powerful and intuitive online portal.
One Minute Support Call Promise
Maxo Telecommunications' expert Australia-based support staff aim to answer calls within one minute and typically pick up within 10 seconds.
Priority Support
Maxo Telecommunications' enterprise-level clients enjoy priority support from our expert locally-based support team who typically answer calls within 10 seconds.
99.99% Uptime SLA
Maxo Telecommunications' enterprise-level clients are assured of a 99.99% uptime, with any maintenance being clearly communicated and performed during non-peak hours.
Account Manager
Maxo Telecommunications' enterprise-level clients are assigned an account manager who knows your setup inside and out and can provide rapid support for any requirement.
Standard Australian Phone Numbers
Maxo Telecommunications Hosted PBX enables business to easily add new standard Australian phone numbers by selecting a range or individual numbers.
Number Porting
Maxo Telecommunications can import existing phone numbers into their comprehensive hosted PBX system.
Special Phone Numbers
Maxo Telecommunications Hosted PBX supports creation or porting of 1300 or 1800 prefixed numbers, as well as international numbers.
International Phone Numbers
Maxo Telecommunications Hosted PBX supports ported and new international phone numbers in many countries and specific localities.
Call Recording
Maxo Telecommunications Hosted PBX can record and store call recordings and supports automated backups to dropbox or a server of your choice.
Full-featured Voicemail
Maxo Telecommunications Hosted PBX supports voice mail with automated speech-to-text. Voice mails can be relayed via SMS or E-mail, or viewed within the comprehensive customer portal.
Fax to Email
Maxo Telecommunications Hosted PBX enables receiving faxes to email and the online portal. Documents such as PDFs can be sent as faxes to any valid fax number.
SMS Integration
Maxo Telecommunications Hosted PBX can cheaply send and receive SMS messages via easily-configured virtual mobile numbers.
Call Transfer
Maxo Telecommunications Hosted PBX supports transferring calls to internal extensions, call queues or external numbers such as mobile phones.
Call Hold
Maxo Telecommunications Hosted PBX enables easy call hold features with custom audio upload and playlist functionality.
Ring Groups
Maxo Telecommunications Hosted PBX can ring multiple extensions simultaneously with a single call, enabling anyone in the specified group to answer the call.
Flexible Call Routing
Maxo Telecommunications Hosted PBX has powerful routing and timeout functions enabling calls to be flexibly routed to one or multiple extensions within the system.
Call Queuing
Maxo Telecommunications Hosted PBX supports advanced call queuing with custom hold audio, playlists, interactive menu breakouts and automatic callback functionality.
Call Waiting
Maxo Telecommunications Hosted PBX can alert users on existing calls that they have one or more calls waiting to come through to that number.
Time Switches
Maxo Telecommunications Hosted PBX has advanced functions to support time-based call routing on an hourly or daily basis, with easy public holiday support built in.
Interactive Voice Response
Maxo Telecommunications Hosted PBX enables customers to easily set up custom interactive voice response menus with flexible routing and direct extension calling.
Easy Flexible Conferencing
Maxo Telecommunications User Portal enables customers to quickly and easily set up conference calls. Use your own number, one of Maxo's local numbers or a free 1300 number to connect.
Call Parking and Transfer
Maxo Telecommunications Hosted PBX makes it easy to park incoming calls and pick them up from the same or a different phone in the network.
Call Pickup
Maxo Telecommunications Hosted PBX enables users to answer other ringing phones within the PBX via a simple code or supported phone function.
Busy Light Function
Maxo Telecommunications Hosted PBX enables supported phones to display whether another line on the network is occupied on a call or not, allowing call transfers with confidence.
Do Not Disturb
Maxo Telecommunications Hosted PBX enables supported phones to set themselves as 'busy' with the touch of a button, letting the rest of the network know it is not available at this time.
Contact Directory
Maxo Telecommunications Hosted PBX supports centrally-managed contact directories automatically synced to supported phones.
Main Number Callback
Maxo Telecommunications Hosted PBX can automatically route return calls to the extension that made the original call, taking the hassle out of routing return calls.
Smart Call Confirm
Maxo Telecommunications Hosted PBX supports diverting external/mobile phone calls to businesses with interactive pickup options rather than calling over and over.
Hot Desking / Portable Login
Maxo Telecommunications Hosted PBX allows users to move their extension between handsets, enabling easy call access no matter where the user is.
Centralised Handset Management
Maxo Telecommunications Hosted PBX enables centralised management and auto-provisioning of supported phones. Set up, configure and change phone settings and keys from a convenient web-based portal.
Customisable Hold Music
Maxo Telecommunications Hosted PBX supports custom music and audio to be uploaded and used for call holding or queues. Set up playlists and announcements easily with the web-based user portal.
ACD Queue Statistics
Maxo Telecommunications Hosted PBX records and reports on various statistics from the system, such as wait times, abandoned calls, answering agents and more on certain plans.
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