Complete Self-Service Portal
While our support team is here to help you make any changes you need over the phone, we also provide a comprehensive
self-service online portal. The portal allows you to change any aspect of your Phone System online and instantly.
Weather you want to set up a diversion, change the hours on your timeswitch, or just about anything else - the portal has you covered.
1. In most cases, we can set your service up same-day using call diversions and mobile apps.
Some parts of the setup will take longer, such as shipping phones, and porting phone numbers.
Please see our Support Centre for more information on lead times.
2. Orders placed before 10am are shipped by Star Track Express, with Next Day Delivery to most metro areas
3. Acceptable use policy applies. Please see the CIS for your plan for more details.
4. Our average answer time on our support line is just 12 seconds.
This is an average, and may be higher during peak periods. Answer time data sampled across January to March 2020.