Maxotel

Enterprise Hosted PBX Features

Powerful features

Enterprise features, without the enterprise price tag. Call queues, automated attendant, and more.

grandstream
Location independent

Working from home? Now your office phone can, too. The only requirement is a reliable internet connection.

Take control

Manage every aspect of your phone system in real time via our easy to use portal. Say goodbye to expensive maintenance contracts.

Scale infinitely

From one user to one thousands, MaxoTel Hosted PBX grows with your business. With no long-term contracts or commitments, scale as much as you need.

We've got your number

You can keep your existing phone numbers, even if they're on ISDN. Alternatively, we can assign you new numbers.

Managed Service

Our support team is here to assist with the setup process, as well as any ongoing configuration changes.

Dedicated Account Manager

Your dedicated account manager is here to help you with anything you may need.

Full Featured PBX

Our enterprise plans include all of our standard PBX features.

99.9% Uptime SLA

Our Enterprise plans are covered by a 99.9% SLA, giving you peace of mind. Check our Uptime.

Tailored Solutions

All of our enterprise plans and solutions can be tailored to suit your needs.

Complete Self-Service Portal

Hosted PBX

Number Routing

Route your numbers to any destination

MaxoTel

Extensions

Associate an extension number to your phones

MaxoTel

Ring groups

Allow multiple phones to ring at the same time

MaxoTel

Queues

Answer calls in the order they came in

MaxoTel

Interactive Voice Response

Callers enter queues by following voice prompts

MaxoTel

Time Switches

Set business and after-hours call routes

MaxoTel

Call recording

Record your calls and play them back

And many more features...
Hosted PBX

Enterprise Plans

Have up to 3000 extensions configured on your account.
Pay for calls
PBX-60 Business
$399.95/month
for 60 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
^ Plan fee only (calls not included)
PBX-70 Business
$449.95/month
for 70 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-80 Business
$499.95/month
for 80 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-90 Business
$549.95/month
for 90 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-100 Business
$599.95/month
for 100 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-110 Business
$649.95/month
for 110 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-120 Business
$699.95/month
for 120 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-130 Business
$749.95/month
for 130 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-140 Business
$784.95/month
for 140 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-150 Business
$819.95/month
for 150 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-160 Business
$854.95/month
for 160 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-170 Business
$889.95/month
for 170 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-180 Business
$924.95/month
for 180 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-190 Business
$959.95/month
for 190 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^
PBX-200 Business
$994.95/month
for 200 connected phones
  • Purchase or BYO phones
  • Purchase Phones
  • 10c calls to Local/STD
  • 12c/min calls to AU mobiles
  • 20c calls to 1300
30 Day Free Trial ^

Get a proposal today

We'd love the opportunity to provide a proposal for a solution tailored to suit your needs.

Contact our sales team today, or jump right in with a free 30 day trial.

Compare our Hosted PBX Plans

Comparing plans with
phone connected

Compare Features & Inclusions FREEDOM
Included Calls
P.A.Y.G.
Pay as You Go
ENTERPRISE
Premium Service
Plan Name Freedom-01 02-LINE PBX PBX-60 Business
Monthly Fee
Price includes GST. (No surcharge for Visa, Mastercard or AMEX)
$29.95/mo
$24.95/mo
$399.95/mo
Plan Inclusions
Included Australian Phone Numbers
In any of our available phone number locations
1 2 60
Included Extensions
An extension allows you to connect a phone to your Hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions.
1 2 60
Included Lines
The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls
1 2 40
Pricing
Local/National Call Rate
Included 10c per call 10c per call
Australian Mobile Rate
Included 14c/min 12c/min
1300 Outbound Rate
Included 22c per call 22c per call
Free 30 day trial
Have your first monthly plan fee waived
Setup Fees
Hosted PBX Setup
Free Free Free
New Standard Phone Number Setup
New standard phone numbers in our available number locations.
Free Free Free
Standard Number Porting
Bring your existing numbers to MaxoTel
First Standard Port Free
See terms and conditions
First Standard Port Free
See terms and conditions
First Standard Port Free
See terms and conditions
Special Number Porting or Setup
New or ported 1300, 1800, or international numbers
See Option Pricing See Option Pricing See Option Pricing
Configuration & Professional Services
Unlimited* Configuration Support
Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. On the spot, while you're on the phone to us
Online Portal Training
Our team will teach you how to use the online portal, guiding you through the configuration process
Full Self-Service Online Portal
Complete control over your Hosted PBX from our online portal
MaxoTel Enhanced Features
Superior Voicemail
Voicemail to E-mail, and Voicemail to SMS. Includes free voice to text transcription
Main-number Callback
Connect return callers to the person they spoke to last automatically
Smart Call Confirm
Manage calls diverted to your mobile with ease and flexibility
Supported Devices
Desk Phones
Choose from any of the handsets in our Online Shop.
Cordless Phones
Choose from any of the cordless handsets in our Online Shop.
Smart Phones & Tablet Apps
Connect from your iPhone or Android device.
See Supported Apps
Softphones (PC & Mac)
Connect using your PC or Mac, using a headset.
See Supported Apps
Standard PBX Features
Call Transfer
Transfer calls between extensions, to a call queue or even an external mobile number
Call Hold
Place callers on hold at the touch of a button.
Ring Groups
Have multiple extensions ring at once
Follow me
Incoming calls can forward to multiple destinations sequentially or simultaneously
Call Queues
Callers can wait on hold listening to music or promotional messages until they are answered
Call Waiting
Get notified if you have another incoming call waiting
Time Switches
Automatically switches incoming calls to voicemail or diverts them outside of normal hours
Auto Attendant (also known as Interactive Voice Response Menus)
A push-button voice menu, i.e Press 1 for sales, or 2 for support
Call Conferencing
Host conference calls with callers both on your PBX and externally. Optionally works with our Conference Phones
Call Parking
Park calls and pick them up from another extension.
Call Pickup (*98)
Pick up someone else's ringing extension.
Busy Light Function (BLF)
See who's on a call at a glance
Do Not Disturb
Take a break from calls by hitting the "DND" button
Unified Communications
Fax to E-mail
Replace your existing fax machine with our fax to e-mail service.
Add-on Add-on Add-on
SMS Messaging
Send SMS Messages from our portal.
Add-on Add-on Add-on
Address Books / Directory
Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts
Supported on Yealink and Cloud Softphone Supported on Yealink and Cloud Softphone Supported on Yealink and Cloud Softphone
Premium PBX Features
Hot Desking (also known as Agent Logins)
Take your extension with you as you move around the office (or different sites)
Centralised Handset Configuration Management
Manage the configuration, BLF and speed dial keys on your handsets from our online portal (only available for handsets rented or purchased from MaxoTel)
Customisable hold music
Upload Mp3 hold music or promotional messages
ACD Queue Stats
Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more
Support Features
One minute support call promise
On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself!
Over-the-phone Setup
Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. We do it on-the-spot, while you're on the phone to us.
Priority Support
Priority support for Enterprise customers
99.99% Uptime SLA
Service Level Agreement
Account Manager
An account manager who knows your Hosted PBX configuration inside out
Optional Add-on Features
Additional Australian Phone Numbers
For phone numbers added after all inclusions have been used
$2/mo per number $2/mo per number $2/mo per number
Call Recording
Record all inbound and outbound calls made on your PBX
Includes 1GB recording storage - Additional storage $1/GB/mo
$10/mo $10/mo $10/mo
1300 and 1800 Numbers
Allow your customers to call you for free, or at the cost of a local call from anywhere in the country
See Pricing See Pricing See Pricing
Virtual Mobile Numbers
Make and receive calls & SMS messages from a mobile number attached to your hosted PBX.
See Pricing See Pricing See Pricing
International Phone Numbers
Be reachable internationally with an overseas phone number
See Pricing See Pricing See Pricing

Legal Stuff


1. In most cases, we can set your service up same-day using call diversions and mobile apps. Some parts of the setup will take longer, such as shipping phones, and porting phone numbers. Please see our Support Centre for more information on lead times.

2. Our average answer time on our support line is just 12 seconds. This is an average, and may be higher during peak periods. Answer time data sampled across January to March 2020.

3. Acceptable use policy applies. Please see the CIS for your plan for more details.

Our general terms and policies apply.

Excellent service and product. I definitely wouldn’t not use them.

Jamie Patch 4 months ago

Best telco, always quick with their responses and very friendly staff

Kellan Church 4 months ago

Excelent VOIP phone provider, have used over 10 years now, excelent customer service and near zero downltime, Very happy

Jaques Reception 5 months ago

Great service, great deals, great product. Highly recommend for businesses large and small!

Keziah Jarrett 7 months ago

Just signed up because of the amazing customer service I received before I'd even joined. They answered the phone in...

Sarah Kuhne 10 months ago

After sharing office space with another company who had their own PBX (physical) I was in need for a hosted...

David S 10 months ago

We switched from a very troublesome company to Maxotel after a recommendation from someone who has worked in the industry...

B Low 10 months ago

We switched from the copper network to our first ever VOIP using Maxotel cloud hosted PBX over our Fixed wireless...

Glen R 11 months ago

For my experience, these guys are brilliant. *Local call center, fast tech support response times when calling. *The plans are...

Lux cuttings 4 Sep, 2020

Cannot speak highly enough of this Telco. I spent a great deal of time reasearching a suitable Vo-ip phone system...

Trevor Forward 25 Aug, 2020

Best people in Business !

Adnan 23 Jul, 2020

Super easy to use, friendly staff, great prices. Highly recommend!!!

Seraphim Escape 27 Jun, 2020

I have been with maxotel for about 10 years, maybe even longer. This was after using many other big name...

Frank Ugolini 6 Jun, 2020

Fantastic product with prompt domestic support and super well priced. Highly recommend the MAXO Hosted PBX, it is super easy...

Wendy E 3 Jun, 2020

We have now been with Maxo for a couple of months and the service and support has been outstanding. 5...

PHILLIP M 7 May, 2020

Maxo tel is a really effective and affordable way to do Business tele communication. I have found this Company has...

Armin Tadj 28 Mar, 2020

We are raving fans of this company. Maxotell Actually care about our business! We have worked with several VOIP and...

Krishna Pryor 27 Mar, 2020

Product quality and follow-up service are simply first class. Since from moving from another telco who just didn't seem to...

John Rattray 20 Mar, 2020

Excellent technical service, the team are extremely well informed, so very helpful and genuinely interested in finding solutions to your...

Mohamad Hannaway 4 Mar, 2020

very friendly and easy to deal with, after sales support is A+

grimace 3 Mar, 2020

These guys have been wonderful. Their tech support team are instantly available, and being Australian, on my own time zone...

Paula G 21 Feb, 2020

Excellent phone support. Easy to set up and everything works seamlessly. Very competitive price as well. Just wished i had...

KWONG 15 Feb, 2020

Definitely 5 Stars. The team at Maxo are the most amazing people. They always have time to spend with you...

Ben Thrum 13 Jun, 2019

Just cut over to these guys and so far they have been fantastic to work with, support has been super...

Mick Wheatley 4 Jan, 2019

Professional team that were able to provide our business with a Hosted PBX that was perfect for our business. We...

Emilio F. Garcia 4 Oct, 2018