With MaxoTel Hosted PBX you have complete control over your call flow like never before. Easily create your call flow in a quick and efficient way ensuring your customers reach the right person or department as fast as possible.
Optimise your business communication with MaxoTel's all-in-one VOIP solution. Featuring seamless setup, advanced call management, cloud integration, top-tier security, custom features, mobile integration, comprehensive analytics, dedicated support, unified communications, and cost efficiency.
View our plans and pricingA "Hosted PBX" is a business-grade phone system that is hosted in the Cloud and uses your internet connection (NBN, Fibre, 4G, 5G, etc.) to allow you to make and receive phone calls with flexible call routing options (Queues, Ring Groups, Voicemail, Public Holidays, Time Switches and more!).
MaxoTel Hosted PBX is the complete business phone system package for your all your businesses needs as it is packed full of all the features required to streamline your phone system and it's extremely easy to use.
Discover the key to unlocking business growth with our NBN-ready communication solutions. Every connection is built on reliability, and every conversation is delivered with crystal-clear precision. Whether you're an ambitious startup or an established enterprise, our tailored communication services ensure seamless, uninterrupted flow, empowering you on your journey to success. Let us craft the perfect communication solution for your business.
Link MaxoTel to your existing tools, connect important business processes, and build more powerful applications.
Learn about our integrationsCommunication
File Sharing
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Communication
File Sharing
Software
Communication
File Sharing
Software
Accounting
Management
Software
Accounting
Management
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Accounting
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Software
Cloud Storage
Management
Communication
Cloud Storage
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Communication
Cloud Storage
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Communication
Seamlessly take control with our simple yet highly versatile and powerful Hosted PBX platform. Our drag and drop auto provisioning platform allows you to setup your keys quickly and easily though the account portal.
With the MaxoTel & Microsoft Teams Hybrid PBX platform, Teams extensions can call regular MaxoTel (non-Teams) extensions and keep everyone connected. Connect within minutes with our one-click integration with no infrastructure or technical skills required.
Our in-depth call analytics and reporting platform allows you to better understand your call volume patterns, including customer average wait times, total wait times, agent distribution and more.
All MaxoTel Hosted PBX systems are work-from-home capable, right out of the box. Take your phone home, or use Hot Desking to take your phone profile with you to any phone in your organisation. Alternatively use a softphone on your mobile phone or PC anywhere!
Pricing plans that suit your business needs
Why choose a MaxoTel Business Phone System?
MaxoTel ensures exceptional reliability with industry-leading uptime, so your business stays connected without interruptions. With redundant systems and real-time monitoring, we guarantee your communication platform is always available when you need it most. Trust MaxoTel to keep your operations running smoothly with our proven commitment to reliability and performance.
MaxoTel offers a hassle-free plug-and-play system that is incredibly easy to set up, allowing you to get started right out of the box with minimal effort. Designed for convenience, our products and system requires no complex installations or technical expertise, making it perfect for both individuals and businesses. With our intuitive setup, you can save time and focus on what really matters—your productivity and goals.
Price includes GST. |
Everyday PAYG
$9.95 per user / month
minimum 2 users
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Outright / BYO
$29.95 per user / month
Purchase outright or BYO phone
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MaxoPhone
$29.95 per user / month
Includes Yealink Phone
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Plan Inclusions | |||
Inlcuded Yealink Phone | |||
Included Australian Phone Numbers In any of our available phone number locations |
1 | 1 | 1 |
Included Extensions An extension allows you to connect a phone to your Hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions. |
1 | 1 | 1 |
Included Lines The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls |
1 | 1 | 1 |
Pricing | |||
Local/National Call Rate | 10c per call | INCLUDED | INCLUDED |
Australian Mobile Rate | 13c/min | INCLUDED | INCLUDED |
1300 Outbound Rate | 22c per call | INCLUDED | INCLUDED |
Free 30 day trial Have your first monthly plan fee waived |
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Setup Fees | |||
Hosted PBX Setup | Free | Free | Free |
New Standard Phone Number Setup New standard phone numbers in our available number locations. |
Free | Free | Free |
Standard Number Porting Bring your existing numbers to MaxoTel |
First Standard Port Free See terms and conditions |
First Standard Port Free See terms and conditions |
First Standard Port Free See terms and conditions |
Special Number Porting or Setup New or ported 1300, 1800, or international numbers |
See Option Pricing | See Option Pricing | See Option Pricing |
Configuration & Professional Services | |||
Unlimited* Configuration Support Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. On the spot, while you're on the phone to us |
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Online Portal Training Our team will teach you how to use the online portal, guiding you through the configuration process |
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Full Self-Service Online Portal Complete control over your Hosted PBX from our online portal |
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MaxoTel Enhanced Features | |||
Superior Voicemail
Voicemail to E-mail, and Voicemail to SMS. Includes free voice to text transcription
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Main-number Callback
Connect return callers to the person they spoke to last automatically
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Smart Call Confirm
Manage calls diverted to your mobile with ease and flexibility
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Supported Devices | |||
Desk Phones Choose from any of the handsets in our Online Shop. |
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Cordless Phones Choose from any of the cordless handsets in our Online Shop. |
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Smart Phones & Tablet Apps Connect from your iPhone or Android device. See Supported Apps |
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Softphones (PC & Mac) Connect using your PC or Mac, using a headset. See Supported Apps |
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Standard PBX Features | |||
Call Transfer Transfer calls between extensions, to a call queue or even an external mobile number |
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Call Hold Place callers on hold at the touch of a button. |
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Ring Groups Have multiple extensions ring at once |
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Follow me Incoming calls can forward to multiple destinations sequentially or simultaneously |
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Call Queues Callers can wait on hold listening to music or promotional messages until they are answered |
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Call Waiting Get notified if you have another incoming call waiting |
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Time Switches Automatically switches incoming calls to voicemail or diverts them outside of normal hours |
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Auto Attendant (also known as Interactive Voice Response Menus) A push-button voice menu, i.e Press 1 for sales, or 2 for support |
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Call Conferencing Host conference calls with callers both on your PBX and externally. Optionally works with our Conference Phones |
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Call Parking Park calls and pick them up from another extension. |
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Call Pickup (*98) Pick up someone else's ringing extension. |
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Busy Light Function (BLF) See who's on a call at a glance |
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Do Not Disturb Take a break from calls by hitting the "DND" button |
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Unified Communications | |||
Fax to E-mail Replace your existing fax machine with our fax to e-mail service. |
Add-on | Add-on | Add-on |
SMS Messaging Send SMS Messages from our portal. |
Add-on | Add-on | Add-on |
Address Books / Directory Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts |
Supported on Yealink and Cloud Softphone | Supported on Yealink and Cloud Softphone | Supported on Yealink and Cloud Softphone |
Premium PBX Features | |||
Hot Desking (also known as Agent Logins) Take your extension with you as you move around the office (or different sites) |
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Centralised Handset Configuration Management Manage the configuration, BLF and speed dial keys on your handsets from our online portal (only available for handsets rented or purchased from MaxoTel) |
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Customisable hold music Upload Mp3 hold music or promotional messages |
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ACD Queue Stats Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more |
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Support Features | |||
One minute support call promise On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself! |
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Over-the-phone Setup Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. We do it on-the-spot, while you're on the phone to us. |
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Optional Add-on Features | |||
Additional Australian Phone Numbers For phone numbers added after all inclusions have been used |
$2/mo per number | $2/mo per number | $2/mo per number |
Call Recording Record all inbound and outbound calls made on your PBX Includes 1GB recording storage - Additional storage $1/GB/mo |
$10/mo | $10/mo | $10/mo |
1300 and 1800 Numbers Allow your customers to call you for free, or at the cost of a local call from anywhere in the country |
See Pricing | See Pricing | See Pricing |
Virtual Mobile Numbers Make and receive calls & SMS messages from a mobile number attached to your hosted PBX. |
See Pricing | See Pricing | See Pricing |
International Phone Numbers Be reachable internationally with an overseas phone number |
See Pricing | See Pricing | See Pricing |
Our plans are designed for every industry and business size
You've got questions, we've got answers
Your broadband needs to meet the minimum requirements listed in What kind of internet connection do I need?
You will also need a VoIP compatible handset. If you don't have one, you can purchase a new one from our online shop.
Based on hundreds of 5 star customer reviews.
Skyler Boyd
Helpful service team - would highly recommend
David Donohue
Great service, really good products, have been with them for years! Would recommend.
Steve Middleton
The support guys are always great when giving advice and really know what they are talking about.
Gary Finlay
Phone system died due to flooding in my shop but Belinda at MaxoTel went above and beyond to help us get back up and running. Prior to Maxo, we were with Telstra business and the difference between the services is immense. Maxo has short wait times for service, more lines available for multiple calls, easy navigation to change how calls are routed and is very inexpensive compared to Telstra. I cannot recommend these guys enough, top work all round and absolutely zero reason to look anywhere near else. Truly five stars
Freya Ryan
Alek from Maxo was an absolute legend when my work was having issues with their phones. Explained everything to be in a way I could understand, answered all my questions and was very patient. He helped calm us all down in a very stressful situation. Maxo are lucky to have such a great employee!
Sam Hammond
Love working with these guys :)
Bryn Trethewey
As an IT provider for numerous small businesses, I've found Maxo to be an amazing communications company with reliable systems and outstanding support. They actually listen regarding new features and are constantly working on making their platform even better. Maxo have seriously made my life and that of my clients so much easier!
Ralf Alpert
We have used Maxo since 2018. Starting with 4 increasing to 12 over the years. Love the simplicity and user interface of their system, the reliability an second to none support.
Shannon Crocker
Absolutely can recommend MaxoTel for phone services, their product, support & service are all excellent.
Christopher Bugeja
MaxoTel are an outstanding telco provider. Sure, they are not a big Tier 1 provider but they provide good service and a wonderful platform that is leading in its class. It makes managing client telco needs super easy and when its not your core business and you dont want to spend all day saving $5, the Maxo solution for whitelabelling is outstanding for IT providers that are interested in providing telco services for their IT clients.
S P
Been using them for almost a year, excellent service and support, second to none, you call them, they answer and solve your problem, highly recommended.
Andrew Cullen
MaxoTel in my professional opinion are the best cloud phone system out there. We have used internally for years and recommend them to all our clients with no hesitation. Best product, best service, great price, excellent features constantly being added - i'm yet to find a downside!
Curtis Greening
Have been with MaxoTel for many years and am very happy with the service. Our business is very dependent on the phone system and being able to reliably handle multiple concurrent incoming and outgoing calls over our NBN connection, so rely on Maxo for this. I'd recommend MaxoTel to anyone looking at their ip phone setup that's looking for a reliable and good value hardware and phone service. An easy 5 stars.
Daniel Rombouts
Used Maxo for years - very responsive and helpful. Good Service!
Ray Jewell
Overall, I have been very happy with MaxoTel. The features of the online PABX are really comprehensive and easy to use. Phone routing, deskphone management, IVR and time switching are all really great features. I run a phone system with 70 extensions and a hundred or so phone numbers and there is rarely something that I cannot achieve with Maxo. Their support services are excellent. I've never had to wait more than a few seconds to get to an Australian human. They are super helpful and friendly and they all know what they're doing. Given a choice, I'd choose them again.
Wayne Herring
Have used many phone service providers over the years, none match MaxoTel for great customer service and top notch services. Been with them for 5 years now and the services continue to evolve and improve. Highly recommended.
Nigel Hall
We have been using MaxoTel for 5 years and have been impressed by the flexibility of teh system, the call quality and the great support. I cant recommend MaxoTel enough! Great job guys!
Jared Draper
Hosted PBX is great for self management and support is excellent & Australian based. Excellent Australian Based VoIP provider.
Phillip Matthew
Maxo has been outstanding for our business. The simplicity of their Phone portal makes it easy for anyone to use and provision new phones. There is also a suite of features to host even the most complex of phone system setups. The support is outstanding and it is great to know you are dealing with a local business. Well done Maxo on your outstanding service and product. I would highly recommend them to anyone.
Explore our additional services including voice solutions, business numbers, and mobile SIMs. We're here to ensure you find exactly what you need for seamless communication.