The call recording feature, when enabled, records all inbound and outbound calls on your PBX.
Note that call the call recording feature has certain legal requirements that must be adhered to in order to be used.
You should read and ensure you fully understand the relevant legislation before using this feature.
For more information please see Call Recording and Monitoring Legal Requirements
To enable call recording on your account, login to https://my.maxo.com.au/ and select Other Services, then Call Recording.
Click the Enable Call Recording button to switch on call recording for any calls made across your account.
To listen to the recordings of past calls, find the call in question in Call History and click the icon to download the recording.
For more information on searching call history, please see Portal Guide - Call History
To disable call recording on your account, login to https://my.maxo.com.au/ and select Other Services, then Call Recording.
Click the Disable Call Recording button to switch off call recording for any calls made across your account. Note that, when call recording is disabled, any previous recordings will be deleted.
We recommend downloading a copy of any recordings you may need to retain before clicking disable.
If you have call recordings enabled on your account, you can pause and resume call recordings while a call is ongoing, stop and delete a recording in progress, or manually choose whether or not to record an outbound call.
For more information, see Dialling Codes