nbn Service Bolt-Ons

Name: Maxo Telecommunication
Address: Office 8/189 Anzac Ave, Harristown, Queensland, 4350, Australia

On plans that do not include a static IP address, it's possible to have a static IP bolt-on added to your service by contacting support:

Item	Charge
Static IP bolt-on	$5/month

nbn Fees

In some situations, nbn may levy fees which we will pass along to you. These are detailed below:

Item	Charge	Detail
Transfer Reversal Fee	$5.50	Applied to cancel a service transfer or reverse a service transfer made in error
After Hours Installation	$165	Applies to an installation required to be outside of the normal business hours
New Development Charge	$300	Applied on the first installation of nbn to any newly constructed location
Subsequent Installation	$297 (+Labour & Materials)	Applies when an additional connection is requested that requires a new line or equipment

Item	Charge	Detail
Missed Appointment	$55	Applies if you're not in attendance at the scheduled visit time
Missed Appointment - After Hours	$165	Applies if you're not in attendance at the scheduled visit time
Late Cancellation of Site Visit	$82.50	Applies when you cancel the appointment within 24 hours of the scheduled visit
Late Cancellation of Site Visit (After Hours)	$165	Applies when you cancel the appointment within 24 hours of the scheduled visit
Incorrect Callout	$85	Applies when a technician has attended, but the pre-requisite work for installation has not been completed.

Item	Charge	Detail
No Fault Found - Without Site Attendance	$55	Where a technician has not attended your premises, and there is no fault within the nbn network (for example if your internal cabling is the cause)
No Fault Found - With Site Attendance	$198 (+Labour)	Where a technician has visited your premises, but there is no fault within the nbn network (for example if your internal cabling is the cause)
Restoration	$55	Applies when nbn restore the service, where the service interruption was caused by you