000 - Connects directly to emergency services. While your VoIP service will connect calls to 000, you are advised to call 000 from a traditional landline phone or mobile, and not your VoIP phone.
Your MaxoTel VoIP service is a supplementary service designed to co-exist with your landline or mobile phone. Due to the nature of the internet, there are many outside factors that can cause calls to go wrong or not connect at all. For this reason, you are strongly advised to dial emergency numbers only from your mobile phone or landline phone.