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Support Centre Frequently Asked Questions Where Can I Find Information About Outages?

Where Can I Find Information About Outages?

You can check for any current or previous outages at any time by clicking the link for your service type.

Voice Services

For voice services, including Hosted PBX, SIP Trunking & Virtual Mobile, check our status page at https://status.maxo.com.au or https://maxo.hund.io
You can find our historic events register, containing any events after 1st March 2026 here:

Voice Outage Register.csv

NBN Services

The check for outages to nbn infrastructure, enter your address at https://www.nbnco.com.au/support/network-status

For nbn outages other than nbn's infrastructure, check the Vonex status page https://status.vonex.net/

MaxoSIM (powered by Telstra Wholesale)

To check for any mobile calling or data interruptions, enter your address or suburb on Telstra's outage page at https://www.telstra.com.au/outages

To review any historic outage information, please see https://www.telstra.com.au/outages/outage-register

How we Communicate About Outages

Please see our full Outage Communications Policy



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