Signup Questions

• Signup Questions (12)
• Activation Help - Credit Card Charge Amounts
  We charge two small amounts to verify your payment method.
  Sep 10
• Activation Troubleshooting - Credit Card Charge Amounts with ANZ
  Sep 10
• Bandwidth Requirements (2)
  For each concurrent call, you will need 90Kbps of both upload and download bandwidth capacity.
  May 30
• Bandwidth Requirements
  For each concurrent call, you will need 90Kbps of both upload and download bandwidth capacity.
  May 30
• Quality of Service (QoS)
  Quality of Service is a feature of most modern routers that priorities certain types of traffic over others.
  Mar 11
• Test Your Connection
  You can test your internet speed using online tools such as www.speedtest.net
  May 30
• I'm on the freedom plan - why was I charged a pre-paid top-up?
  The freedom plan covers all of your calls to local, national, mobile and 1300 calls in Australia. International calls and calls to premium numbers are not included in the plan and operate on a pre-paid basis.
  Mar 14
• MaxoTel Hosted PBX vs iiNet Small Business Phone
  We compared MaxoTel's Freedom PBX plan to iiNet's BizPhone offering with no contract, and one Yealink T42S Phone, plus one Yealink T48S Phone. Below is a breakdown of the differences we identified.
  Mar 20
• SIP Requirements
  The MaxoTel network uses the following SIP specifications...
  Aug 16
• What's included with an extension on the freedom plan?
  Each individual device on your PBX will require it's own Extension.
  Mar 6
• Rental, Leasing and Financing Options
  Our Freedom plans can be bundled with a rental handset. For information on these plans, along with handset options, please see our website
  Jan 4
• Can I transfer my Optus Loop service to MaxoTel?
  Yes! In some cases you can even re-use your existing Yealink phones if they are not locked. Check your contract to make sure you own the handsets, or head to our online shop to buy new handsets, pre-configured to your service and owned by you.
  Jan 4
• Can I transfer my Telstra DOT service to MaxoTel?
  Yes! In some cases you can even re-use your existing Yealink phones if they are not locked. Check your contract to make sure you own the handsets, or head to our online shop to buy new handsets, pre-configured to your service and owned by you.
  Jan 4
• Which ISP is recommended for the highest quality voice?
  Aussie Broadband is the recommended ISP to use with MaxoTel, however any ISP with a distance of 1 in the table below will provide superior performance.
  Jan 18
• Activation Troubleshooting - Credit Card Charge Amounts with Commonwealth
  When activating your account with MaxoTel, you will receive two small verification charges on the credit card you provide during signup.
  Nov 10